Although the portal does display all MSISDNs allocated to your company account, you as the client are still required to update details for the MSISDNs. Details such as First Names, Surnames, Email, Departments, Cost Centers are among the few fields which can be captured.

 

If your company already has people loaded into CCSS directory, then you can download the existing directory instead of the blank directory template. To do this, please see the section be- low.

 

From the landing page of CCSS Portal, click on the ‘Directories’ tab in the menu bar. Then, click on the ‘People’ option from the ribbon menu that opens. This will take you to the ‘People Directory’ page. Then click on the ‘Import People’ icon (yes, this is counterintuitive, but so is ‘click start to shut down’).